Was at the Perch recently for a very special family occasion which had been booked for a long time and feel completely let down and utterly disappointed!

The service was awful as was the food but I will get onto that later...It was for my grandparents 60th wedding anniversay and we had told the staff this previously yet from the moment we walked in they made no effort to make us feel welcome.

To start, we were told that both the white and the red wines we ordered were not available, no apology was given, just a shrug of the shoulders to tell us to get on with it.

So, we decided to sit back for a while and take in the atmosphere while we waited for our drinks, only to hear christmas music playing in the background!

I love christmas but over 3 months away from christmas I thought this was ridiculous and only added to their couldn't care less attitude, I assume no-one had checked!

When the wines did arrive, they poured a glass for us each and for the rest of the meal my father had to act as waiter as no effort was made to top up our glasses, shocking when you look at the prices they charge.

We were a big party and everyone seemed ok about their starters, however the mains were awful. Some people had the steak and at paying over £16 for it you'd expect it to be edible. My boyfriend is not a fussy eater unyet he was unable to finish it.

Chewy and tasteless were the words used. Many of us had the shellfish, some of which had to be sent back as none of the shells were open! Once i got round to tasting them it tasted like a bit of seafood in water!When we got round to cutting the cake, we had to use napkins to hand it out at first as no plated were given.

It was my grandparents special day and would have at least expected the staff to wish them a happy anniversary or perhaps give them a glass of bubbly to make up for their inept performance but nothing was forthcoming.