I agree with you that Wendz is either a member of staff trying to gloss over an apparent bad bad decision. To late! people know far and wide thanks to wonderful article by Oxford Mail.As for any abusive language by the personnel that was never apparent and they behaved with dignity,they were welcomed with open arms at an establishment nearby.Boycott this pub.

Anyone using this pub should be made very aware of the refusal to serve soldiers in uniform. I think it should be made to answer for this. I hope the Sun or other national papers take up this and then this pub can feel really ahamed and try to explain themselves They should hang their heads in shame
j mcclarty mother of 2 serving soldiers

I strongly disagree with this review on the Cross keys. The pub is under new management, and the new manager is trying to turn the pub into a great place to eat and drink in Witney. As for the refusal of soldier's in uniform, they should not have been in there in their uniforms in the first place, as this is in direct contravention of Queens Regulations, were it states clearly that serving personnel in uniform should not be in licenced premises unless they are attending a wedding or a funeral wake. The staff at the Cross Keys were informed by previous managers that serving personnel in uniform should not be served, but this is NOT the view of the new manager. I know for a fact that the new manager is a strong supporter of the Armed Services having raised £ 1500 for Help for Heroes in her last pub and is looking forward to hosting events for this cause in the future. She has family that is serving and has recently donated the collection from her Grandfathers funeral to Help for Heroes. I know for a fact that if these soldiers were to have spoken to her, rather than using abusive language on this occasion the matter could have been resolved there and then.